Warranty

Warranty

At Fantasy, we stand behind the quality and craftsmanship of every piece we offer.
Our warranty is designed to give you confidence and peace of mind with your purchase.


Coverage

Our jewelry is covered against manufacturing defects under normal wear conditions.
This includes issues related to craftsmanship or materials that affect the integrity of the piece.

Each item is carefully inspected before shipping to ensure it meets our quality standards.


What Is Not Covered

Our warranty does not cover:

  • Damage caused by misuse, accidents, or improper care

  • Normal wear and tear over time

  • Lost or stolen items

  • Alterations or repairs performed by third parties

We recommend handling your jewelry with care to preserve its beauty and longevity.


How to Request Warranty Support

If you believe your item qualifies for warranty service, please contact our support team with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item

Our team will review your request and guide you through the next steps.


Our Commitment

We are committed to providing a smooth and transparent experience.
If a manufacturing defect is confirmed, we will work with you to offer an appropriate solution.

Your satisfaction is always our priority.